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Unfortunately when the return process has started, there is nothing we can do to stop it. My package was returned to sender, what now? Package is undeliverable by the carrier due to a mistake in the street address.Package has a name that does not match the rental agreement and USPS 1583 form (e.g, nicknames, illegal sharing, etc.).Other reasons packages may be returned include: You can avoid this by also including your PMB number next to your last name when ordering online. If the website asks you “would you rather use this address” always verify the PMB number hasn’t been removed by this.
#DOES FEDEX DELIVER TO PO BOX VERIFICATION#
Some companies use an address verification system which will remove the PMB number from the address line. The most common reason a package is returned to sender is because the private mailbox (PMB) number was left off the package label by the shipper. If the package was shipped via UPS, FedEx, or DHL, the package should be here when the tracking is marked as delivered. We will receive these packages and have them available for you the next day. This is because of how the USPS processes their packages and updates their tracking. When a package is shipped with the United States Postal Service (USPS), the tracking will often say that it is delivered before we actually receive it.
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My package says “Delivered” or “Available for Pickup,” but it is not here. By request or at SMS discretion, this time may be extended.Ĭan I rent a mailbox for just the fall or just the spring semester only?Ĭurrently we do not rent mailboxes for the fall semester only, but we do rent them for the spring semester if you are moving or transferring in over winter. Packages will be held for pickup for two weeks, after which we will consider the package to be rejected and the package will be returned to the original sender. How long will packages be held in the mailroom? There is a maximum of two boxholders per mailbox. The second person must be on the mailbox (i.e., we must have paperwork on file for them and have them registered in our software) for us to receive packages for them otherwise, they will incur a $10 holding fee to receive their package. Yes, you may add your roommate or friend onto your mailbox at any time for an additional fee. Overnight delivery cannot be truly guaranteed since the USPS does not deliver to the dorms (we must pickup all mail and traditionally only do so in the mornings).Ĭan I share a mailbox with a friend or roommate? Since we process all mail/packages by 2:00 PM, this can cause a timing delay should we be too busy to process the delivery once we are open serving students. UPS is the follow-up recommendation as they deliver directly to us however, their delivery deadline is later in the day. We recommend using FedEx Express Standard (by noon) for overnight delivery. What if I need to receive an overnight delivery? The carriers do not deliver to campus during the weekend. Packages that are expected to be delivered during the weekend will be held by the carrier and delivered on the following Monday. What if I am expecting a package to come in over the weekend? If the carrier delivery is late, we will stay late to process, but this may result in your student having the package available for pickup the following day should the window hours be closed.
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We process all mail/packages the same day it was delivered. We process all mail/packages by 2:00 PM unless the carrier delivery time is such that we must continue processing later into the day. UPS and FedEx have no set delivery times. Commons and Hullabaloo are staffed with mail processing clerks starting at 9:30-10 AM. We are staffed starting at 9 AM each weekday to pickup USPS mail/packages (the USPS does not deliver to dorms and only makes the mail available for us to pickup by 8:30-9AM each weekday). Winter Break, Spring Break, and Summer have modified hours. Students must be able to carry packages without assistance from SMS employees or SMS equipment.įall/Spring: Window hours are Mon-Fri 2 PM - 6 PM and Sat 9 AM - Noon. We have received mini-fridges, bicycles, and even futons! If it can fit through our door, we can accept it. There is no limit on the size of package the can be received. You can even receive packages from specialty and local carriers like Edible Arrangements, flower deliveries, STAT couriers, and local textbook deliveries. Box, you can ship packages from any online store using any carrier (UPS, FedEx, USPS, Lone Star Overnight, etc.). Yes! Because the mailbox is a physical address and not a P.O. Can packages from Amazon and other online stores be shipped here?